I applied online. I interviewed at TP (Bristol, England)
Interview
You are put in a room with a few others and left to fill out a form that basically tests your spelling and punctuation. Then they ask you what your hobbies are. Nobody is smartly dressed.
The interview process was tedious with lot of online sections. We had about 4 assessments and in person interview. Our language fluency was tested. The test comprised of Grammar, Vocabulary, Comprehension and Understanding. The test was based on English and French.
Interview process very easy. Basic questions, they need people, so nothing special to mention here. I had a few tests to pass (language test, French in my case, typing speed..) I’ve spoken with a french speaker from HR, she was explaining to me life in Athens (well she “forgot” to mention how difficult is it to find an accommodation with such a low salary). We also had a quick chat in English. They took care of the flight expenses, taxi at the arrival and the first week’s hotel expenses.
Was straight forward amd to the point. Very clear on expectations of the job role amd what it entailed. Took the position as I was impressed by the micro management
Customer Service Advisor applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Advisor roles take an average of 9 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Customer Service Advisor according to 11 Glassdoor interviews include:
Phone interview: 24%
One on one interview: 14%
Background check: 10%
Presentation: 10%
Skills test: 10%
Group panel interview: 7%
IQ intelligence test: 7%
Other: 7%
Drug test: 7%
Personality test: 3%
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