I applied through an employee referral. I interviewed at TP
Interview
It involved a test and 2 interviews - speed test, English vocab test and 2 interviews
HR policies, Training and development for 2 weeks, nesting for 2 weeks and then work on production floor
Interview questions [1]
Question 1
Vocab questions, customer concerns dealing questions ,
Speed test should be more than 25 wpm
How to deal with old customers
how to deal with other agents
Regarding teleperformance
Regarding updating yourself with new technologies
Recruiter will take the first 2 rounds and then the last interview will be with the campaign lead
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.