Sr. Customer Service Representative applicants have rated the interview process at TP with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sr. Customer Service Representative roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Sr. Customer Service Representative according to 1 Glassdoor interviews include:
Presentation: 25%
Skills test: 25%
Drug test: 25%
One on one interview: 25%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at TP (Mumbai) in Dec 2021
Interview
The HR's are amazing and helpful, the Selection process is Decent, Hassle-free paperwork, guidance throughout the entire process.
Beautiful ambience. They will help you in every step and make sure that you get hired.
There are 4 rounds, HR round, VNA Round, OPS Round And Amcat test not to mention typing test 20 WPM With 90% Accuracy.
Interview questions [1]
Question 1
Myself and Topic to which I've to speak for 3 minutes, previous experience if any, what you understand by BPO.
I applied through a recruiter. I interviewed at TP (Mohali, Punjab)
Interview
It was normal and quite interview style everything was well. I am aware with the culture to do and I share my own review while the higher authorities was not well They are just there to pissed the employees and tease them.
I applied online. The process took 1+ week. I interviewed at TP (Gurgaon, Haryana) in Sep 2023
Interview
The first round will be a Zoom meeting call with someone from the HR team. After that, you also need to attend another Zoom call within a few days of the first one, and this time it will be attended by either the ops manager or TL. They will question why you left your current company. Tell me about a good or bad thing about your previous management and a few other stars, so you need to be well versed in all of these things
Interview questions [1]
Question 1
Tell me about yourself.
Why are you leaving your current company?
Tell me more about your job roles and responsibilities in your current or last company.
I applied online. The process took 1 day. I interviewed at TP (Mālād) in Sep 2023
Interview
It was simple and sufficient enough to check candidates' potential.
Core training is a bit unnecessary as you have already checked the Candidate’s Communication during the interview. So they should chuck that part.
Interview questions [1]
Question 1
Tell me something about yourself and your work experience