Agente De Atendimento applicants have rated the interview process at TP with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Agente De Atendimento roles take an average of 6 days to get hired, when considering 1,723 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Agente De Atendimento according to 1,723 Glassdoor interviews include:
Skills test: 17%
Background check: 14%
One on one interview: 13%
Personality test: 13%
Phone interview: 12%
IQ intelligence test: 9%
Drug test: 9%
Presentation: 6%
Other: 4%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at TP (São Paulo, São Paulo) in Nov 2021
Interview
As diversas entrevistas foram online devido à pandemia. Para todas elas o atendimento seria remoto. Fui selecionada e chamada 5 vezes e todas as vezes dispensada por não morar na capital de São Paulo. Meu endereço consta no currículo e sempre avisei qual cidade moro na primeira fase da entrevista. Creio que o RH deva ter alguma meta de entrevistados, pois não faz sentido me selecionar e me dispensar por ser de uma cidade fora da capital. Já fui convidada novamente mas agora recuso a entrevista.
Interview questions [1]
Question 1
Se já teve experiências com atendimento ao cliente
Quais as dificuldades em agir sob pressão
Se tem facilidade de contornar imprevistos
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.