TSR/Customer Service Representative applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for TSR/Customer Service Representative roles take an average of 4 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a TSR/Customer Service Representative according to 8 Glassdoor interviews include:
Background check: 15%
Personality test: 15%
Skills test: 15%
Other: 13%
Phone interview: 10%
IQ intelligence test: 10%
Drug test: 8%
One on one interview: 8%
Presentation: 5%
Here are the most commonly searched roles for interview reports -
I applied in-person. I interviewed at TP (Taguing)
Interview
Very friendly and easy to talk with , at first I was kinda nervous cause it's my first time to apply again in a BPO company. But they assure me not worry and just stay calm and I should breathe haha. We talk like we already known each other for years, we talked like we're friends, and that's makes me calm and be able to answer all their questions.
I applied through an employee referral. The process took 2 days. I interviewed at TP (Manila, Manila) in Feb 2023
Interview
The initial and final interview was smooth and direct to the point, interviewers are very kind and responds honestly on the questions that i asked to them. i applied for a local account but they listed me to TSR because they said there is no available local account at the moment.
I applied online. The process took 1 week. I interviewed at TP (Pasig, Rizal) in Dec 2022
Interview
I was asked to tell something about myself and the job experiences I have. They also asked what was the job role from my previous work as well as the reason why I left.