I applied online. I interviewed at TP (Toronto, ON) in Jan 2021
Interview
Interview was very easy. He didn't ask much questions, just your study background. He explained in detail what are we going to do in this job., and also explained about the benefits that company provides.
Interview questions [1]
Question 1
What do you know about the CSR ROLE? How would you deal with cold callings?
Relativamente tranquilo. Mas, só havia vagas para trabalhar em fechamento de turno e não fiquei por isso. Pois alem disso horário, era em uma teleperformance muito longe da minha casa.
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience
I applied in-person. I interviewed at TP (Cebu City) in Jul 2026
Interview
What I liked most was how professional the interviewer was. Whenever I struggled to answer, she patiently reminded me of the situation and encouraged me to think through the problem instead of rushing me. It made the interview feel supportive and helped me give my best responses.
Interview questions [1]
Question 1
A financial scenario where a customer's card was debited with an unauthorized purchased.