3 rounds
Hr round
Computer test basic english grammar
Manager round confidence check
Salary was same for everyone
Communication skill was the most important thing I observed better to go there with practice of speaking on some topics
I applied online. The process took 5 days. I interviewed at TP
Interview
You have to dedicate maybe 30 min to 1 hour to do the tests they ask for as a standard. If you pass that, you will have an "interview" with someone that probably didn't even see your CV, but it is easy entrance.
I applied through a staffing agency. The process took 1 day. I interviewed at TP (Mumbai) in Mar 2026
Interview
They have 3 rounds.
1 is HR round
2 is a test
3 is detailed interview
Hr round is all about background, they ask about you, your past work experince and then if we pass we have to give a test in 2nd round.
The interview process for the support position was overall straightforward and well-structured. The questions focused on basic troubleshooting, customer communication, and real scenarios. The recruiters were polite, and the conversation felt clear and organized.
Customer Support applicants have rated the interview process at TP with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 73.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 6 days to get hired, when considering 25 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Customer Support according to 25 Glassdoor interviews include:
Skills test: 21%
Phone interview: 19%
One on one interview: 15%
Background check: 15%
Drug test: 8%
Personality test: 8%
Presentation: 6%
Other: 6%
IQ intelligence test: 4%
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