I applied in-person. The process took 1 day. I interviewed at TP (Fairview, TN) in Nov 2024
Interview
The interview started with an initial questioning in the front desk, and just asking few and simple questions. After the assessment was the final interview that was held via link. Afterwards, account validations was held.
I applied through an employee referral. I interviewed at TP (Quezon City, Quezon City) in Feb 2026
Interview
it was smooth and it goes really well, though the waiting time was a little too long. the staffs were nice and accommodating as well. All in all it was a good experience for me.
I applied through a recruiter. The process took 3 days. I interviewed at TP (Cebu City) in Jan 2026
Interview
The interview process is very challenging. It is also flexible. The interviewer is very good and accommodating. During interview I can really attest that they what to accept people with the best skills that mirrors their quality as a company.
I applied through an employee referral. I interviewed at TP (Cebu City) in Sep 2025
Interview
The interview process was smooth and not too stressful. First, there was a short phone screening, then an online test for typing and communication. After that, I had an interview with HR who asked about my background and how I handle customers. Lastly, I had a final interview with the account manager. Overall, it was a good experience and the interviewers were friendly
Interview questions [1]
Question 1
They asked me what is a good customer service for me.
Call Center Customer Service Representative applicants have rated the interview process at TP with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 73.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Customer Service Representative roles take an average of 4 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Call Center Customer Service Representative according to 18 Glassdoor interviews include:
Skills test: 20%
Background check: 16%
Personality test: 14%
IQ intelligence test: 12%
Phone interview: 12%
One on one interview: 9%
Drug test: 7%
Other: 4%
Presentation: 4%
Group panel interview: 1%
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