TSMC Customer Support Specialist interview questions
based on 2 ratings - Updated Aug 5, 2020
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
TSMC interviews FAQs
Customer Support Specialist applicants have rated the interview process at TSMC with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Specialist roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TSMC overall takes an average of 26 days.
Common stages of the interview process at TSMC as a Customer Support Specialist according to 2 Glassdoor interviews include:
Group panel interview: 50%
Phone interview: 50%
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There were 2 interviews by online.
This position is customer-oriented and communication-focus. Need to liaise between customers and production in Asia.
Pro: Customers are the first tier companies in the industry.
Con: The team member needs to have conference calls with Asia team at night if project is needed.
I applied online. The process took 1 week. I interviewed at TSMC (San Jose, CA) in Sep 2014
Interview
The first interview was phone interview. It was about 1.5 hours with Sr. customer support specialists. There were two people interviewing me at the same time. Then, after few days, I got email for a second interview, which is a on-site interview. I was interviewed by one HR, two customer support specialists again.
Interview questions [1]
Question 1
what would you do if you have different ideas with the Sr. customer support specialists? will you tell them they make a mistake?