I applied online. The process took 6 days. I interviewed at TSYS|Total System Services in Apr 2018
Interview
I was asked to do 2 "digital interviews". First one was answering eight written questions through the Hirevue platform. Second one was to record my answers for the same eight questions. Then a few days later they call and ask if I got the offer letter. Throughout the entire process there was no human contact or any one to reach out to.
Interview questions [1]
Question 1
They asked questions like: you're computer proficiency, how do you provide excellent client experience, what was the most difficult thing you had to sort out with a client, how do you handle language barrier, when you have to learn something difficult how do you approach it,what will your current employer/ references says about your reliability and attendance, and if you and your coworker have disagreement how do you handle it.
I interviewed at TSYS|Total System Services (Milton Keynes, England)
Interview
Easy process, nothing much to say, it was a bog standard contact centre role Interview, based in Milton Keynes, easy questions, basic answers required is an easy interview for first job applicatlnts
I interviewed at TSYS|Total System Services (Milton Keynes, England)
Interview
Very simple phone interview process, could be asked to come in for an in person interview but that was not the case for myself. They will be asking about a lot of small details for Credit cards and the T&Cs as well
Interview questions [1]
Question 1
They asked about the different types of fraud that happens with credit cards
I interviewed at TSYS|Total System Services (Milton Keynes, England)
Interview
1 interview stage with the manager. Generic questions about past experience and goals. They want to know how you will act in different situations, how you dealt with difficult team members in the past etc...
Interview questions [1]
Question 1
What will you do in the situation when a ream member doesn't follow compliance requirements
Fraud Analyst I applicants have rated the interview process at TSYS|Total System Services with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 57.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Fraud Analyst I roles take an average of 7 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at TSYS|Total System Services overall takes an average of 20 days.
Common stages of the interview process at TSYS|Total System Services as a Fraud Analyst I according to 10 Glassdoor interviews include:
One on one interview: 24%
Background check: 14%
Phone interview: 14%
Drug test: 14%
Skills test: 14%
Presentation: 10%
Group panel interview: 5%
IQ intelligence test: 5%
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