Customer Service Representative applicants have rated the interview process at TTEC Digital with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 87% positive. To compare, the company-average is 59% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 17 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at TTEC Digital overall takes an average of 19 days.
Common stages of the interview process at TTEC Digital as a Customer Service Representative according to 15 Glassdoor interviews include:
Skills test: 18%
Background check: 16%
Group panel interview: 14%
Phone interview: 14%
Drug test: 9%
Personality test: 9%
IQ intelligence test: 9%
One on one interview: 5%
Presentation: 5%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at TTEC Digital (Atlanta, GA)
Interview
It was very easy. They just asked questions around our customer service experience. Asked what was an easy situation and/or difficult situation. The job was not hard but my coach Heather started harassing me for no reason.
Very easy it was a group interview, 2 questions. We were told
To wait for offer letter. Some of us recieved and some of us didn’t. I heard the company was good and would love to work there
Group interview to learn about the assignment, take in individual rooms to ask separate STAR questions, then at the end they ask who wants to commit, after that they willl reach out
I applied online. The process took 1 day. I interviewed at TTEC Digital (California City, CA)
Interview
easy, its not your typical interview basically you just listen to the presentation get asked 1 question and that it. You'll receive an offer letter within a day or so.