Customer Service Representative applicants have rated the interview process at TTEC Digital with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 87% positive. To compare, the company-average is 59% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 17 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at TTEC Digital overall takes an average of 19 days.
Common stages of the interview process at TTEC Digital as a Customer Service Representative according to 15 Glassdoor interviews include:
Skills test: 18%
Background check: 16%
Group panel interview: 14%
Phone interview: 14%
IQ intelligence test: 9%
Drug test: 9%
Personality test: 9%
One on one interview: 5%
Presentation: 5%
Other: 2%
Here are the most commonly searched roles for interview reports -
1. Assessment round
( basic question of English and chat test and written test )
2. Group discussion round
3. OPS round
You must be fluent in English and good written skills for selection.
Interview questions [1]
Question 1
You must be fluent in English and good written skills for selection.
Very easy it was a group interview, 2 questions. We were told
To wait for offer letter. Some of us recieved and some of us didn’t. I heard the company was good and would love to work there
Group interview to learn about the assignment, take in individual rooms to ask separate STAR questions, then at the end they ask who wants to commit, after that they willl reach out
I applied online. The process took 1 day. I interviewed at TTEC Digital (California City, CA)
Interview
easy, its not your typical interview basically you just listen to the presentation get asked 1 question and that it. You'll receive an offer letter within a day or so.