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      TTEC

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      Customer Service Representative Interview

      Oct 27, 2016
      Anonymous Interview Candidate
      Phoenix, AZ
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through other source. The process took 1 day. I interviewed at TTEC (Phoenix, AZ) in Oct 2016

      Interview

      Asinine. Start out with a "Computer Assessment" that had virtually no bearing on the job you were going to do. Terrible instructions in the assessment program gave low scores on the assessment. Human resources "person" was a total incompetent racist. This had to be one of the worst places to interview with, let alone think of being an employee at. When the "assessment" review came back, you were not offered the job you were applying for, but were offered a "commission outbound sales" position. I will not stand for "bait and switch" tactics, especially by an employer.

      Interview questions [1]

      Question 1

      The only question asked was whether or not I would accept their "bait and switch" job offer.
      1 Answer
      3

      Other Customer Service Representative Interview Reviews for TTEC

      Customer Service Representative (CSR) Interview

      Jun 25, 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at TTEC

      Interview

      Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest

      Customer Service Representative Interview

      Jun 24, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at TTEC

      Interview

      I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.

      Interview questions [1]

      Question 1

      How you would handle a situation with a customer who keeps talking after you've solved their problem.
      Answer question

      Customer Service Representative Interview

      May 6, 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at TTEC in May 2026

      Interview

      It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.
      1