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      TTEC

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      Customer Service Representative Interview

      Apr 29, 2017
      Anonymous employee
      Orlando, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at TTEC (Orlando, FL) in Apr 2017

      Interview

      I was contacted through email probably like a couple days after I had filled out the application on indeed. The sent me a invitation to the interview, which included the time, the address and what to bring. The interview was for 2pm and they started on time. It was a group interview and there was five of us. They asked us a series of questions that you couldn't really give a wrong answer to unless you tried. The interviewers were really nice and made us feel really comfortable. They told us what we would have to look forward to, had we been offered the job. It only took an hour. I actually enjoyed it. Best interview I have ever done.

      Interview questions [2]

      Question 1

      Would you rather ride a cheetah across the desert, a whale across a small lake, a skateboard down a steep hill, or a motorcycle across a frozen lake not knowing if the ice was thin or not?
      1 Answer

      Question 2

      Name one word that comes to mind when you think of change and explain how change applies to you in your life right now.
      2 Answers
      10

      Other Customer Service Representative Interview Reviews for TTEC

      Customer Service Representative (CSR) Interview

      Jun 25, 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at TTEC

      Interview

      Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest

      Customer Service Representative Interview

      Jun 24, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at TTEC

      Interview

      I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.

      Interview questions [1]

      Question 1

      How you would handle a situation with a customer who keeps talking after you've solved their problem.
      Answer question

      Customer Service Representative Interview

      May 6, 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at TTEC in May 2026

      Interview

      It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.
      1