I applied through an employee referral. I interviewed at TTEC (Quezon City, National Capital Region) in Jan 2016
Interview
As far as I can remember, the first interview was after listening to a call, they asked me few questions about how the call went, if the consultant did well, was the issue resolve, if there is anything consultant could have done, if I was the consultant will I do the same or not. Then after I pass that and the online examination, I can remember I was interviewed regarding my previous job experiences, why I applied to Teletech, my goals in life, what's my weakness, what can I contribute to the company, those stuff.
Interview questions [1]
Question 1
They asked if I can cope with changes, how I cope with it and if I am okay with that.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
I applied through a recruiter. I interviewed at TTEC in May 2026
Interview
It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.
I am a fresher and attended the interview process. The hiring process was well-organized. HR was responsive and guided properly. It is a good opportunity for beginners to start their career.