I applied online. The process took 1 week. I interviewed at TTEC (Kalispell, MT) in May 2013
Interview
I submitted an online application and immediately got an email letting me know the position had been filled. 10 minutes after that I got a phone call inviting me to what they called an interview but what was actually a group tour of the facility and a brief presentation on what the job would be like. After that, the entire group (15 of us?) filled out new-hire paperwork and chose dates to start training. I've never gotten a job that fast or where they stated outright they didn't think they should have to pay new hires to fill out paperwork (there's nothing illegal about not paying for that time, it's just really weird) and where they made a big deal about paying for training (which is legally required, btw, if the training is specific to the job and non-optional).
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
I applied through a recruiter. I interviewed at TTEC in May 2026
Interview
It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.
I am a fresher and attended the interview process. The hiring process was well-organized. HR was responsive and guided properly. It is a good opportunity for beginners to start their career.