I applied online. I interviewed at TTEC in Sep 2023
Interview
Group zoom call, 1st hour was a presentation then you split off into groups and they asked 2-3 questions and you were done. Received my offer a few days later.
Interview questions [1]
Question 1
How would you handle an emotional caller? What was your favorite job and why?
I applied online. The process took 2 weeks. I interviewed at TTEC (Paducah, KY) in Aug 2017
Interview
The interview was held in a conference room with 6 other people who were interviewing for the position. The interview questions were discussed in a group conversation and everyone took turns giving their answer to the question that was asked by the interviewer.
Interview questions [1]
Question 1
What is the difference between sympathy and empathy?
Health Care Customer Service Representative applicants have rated the interview process at TTEC with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Health Care Customer Service Representative roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a Health Care Customer Service Representative according to 2 Glassdoor interviews include:
Group panel interview: 25%
Drug test: 25%
Skills test: 25%
Background check: 13%
Personality test: 13%
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