I applied online. I interviewed at TTEC in Nov 2017
Interview
Group interview but I was only with two other people whom had no experience. It seemed like they would just hire anyone. I thought it was just me who felt that way but it's true. A lady from my training class told me she was in a group of ten or so and when the recruiter was starting the interview she said everyone is hired in this room because it's so and so birthday. They had no interview!!!
Interview questions [1]
Question 1
What is one thing you like to do in your spare time?
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.