I applied online. The process took 1 week. I interviewed at TTEC (Melbourne, FL) in Apr 2017
Interview
Painless and quick the people in the front office are nice and really seem like they care, not to mention they have a good approach. But they make you fill out forms and test your computer skills in a test lasting an hour plus they interview you with other applicants in a room that same day you come in. But that is after you filled out the initial application online then they call and schedule an interview where you test and they tell you what job or role they are looking for
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.