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      Customer Service Representative Interview

      Oct 30, 2018
      Anonymous Interview Candidate
      Rānchī
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through other source. The process took 5 weeks. I interviewed at TTEC (Rānchī) in Oct 2018

      Interview

      Interview happened in 5 steps - 1. Essay writing- 2 Topics are provided and you have to write on any one topic without making grammatical mistakes. 2. HR interview- If you succeed in the essay round, then you have to appear for this round. HR will ask you some basic questions regarding yourself, what according to you is BPO and why are you interested in it, easy one though. 3. MCQ - If one gets through the HR interview, he/ she has to appear for two papers on MCQ. There were 5 questions each and one has to get atleast 3 correct on each. In one of those paper, they watch for your analytical skills and the other paper, you can use your network to find the answers. 4. Typing Test - one has to type atleast 22 words per minute on a computer. BTW they might tell you to type 25+ words in a minute. 5. HR interview- So if you have cleared all the rounds, you are called for this round. In this round, they might ask for your choice on MCQ paper like why you choose this option and not that option, lil bit on family, are you willing to relocate etc. I might consider myself lucky, as I got the job here,but don't wanna join. I have my own ambitions, goals and I'm working on those. Do pardon me, If have made grammatical mistakes in writing this🙏

      Interview questions [7]

      Question 1

      what according to you is BPO?
      Answer question

      Question 2

      Why did you leave your previous job?
      Answer question

      Question 3

      what does your father do?
      Answer question

      Question 4

      Tell me about yourself?
      Answer question

      Question 5

      Are you willing to relocate?
      Answer question

      Question 6

      Are you comfortable with the salary provided?
      Answer question

      Question 7

      Are you comfortable with the night shifts?
      1 Answer
      1

      Other Customer Service Representative Interview Reviews for TTEC

      Customer Service Representative Interview

      Jul 3, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TTEC

      Interview

      First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.

      Interview questions [1]

      Question 1

      Tell us about your background
      Answer question

      Customer Service Representative (CSR) Interview

      Jun 25, 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at TTEC

      Interview

      Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest

      Customer Service Representative Interview

      Jun 24, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at TTEC

      Interview

      I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.

      Interview questions [1]

      Question 1

      How you would handle a situation with a customer who keeps talking after you've solved their problem.
      Answer question