Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
Accepted offer
Positive experience
Easy interview
Application
I applied online. I interviewed at TTEC (Jonesboro, AR) in Oct 2018
Interview
Online application, two days later one on one interview. The lady was nice. I didn't have to wait long in the lobby. They were very welcoming and I enjoyed meeting with them. Very painless process.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
I applied through a recruiter. I interviewed at TTEC in May 2026
Interview
It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.