I applied online. I interviewed at TTEC (Hopkinsville, KY) in May 2019
Interview
I Applied online first. Then you'll receive follow up email inviting you to do an assessment test. Then they send you an email and asked you to schedule an interview via email. Its a one on one interview at the company. Your asked about your past employment history and your goals. Discussed job requirements. I found it to be a very friendly organized and structured company .
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.