I applied online. The process took 1 day. I interviewed at TTEC (Las Vegas, NV) in Aug 2019
Interview
Group interview. Had a great time. Talent acquisition team was funny and personable. Originally was supposed to be one on one interviews but there were about 12 people who’d showed up so 5 of us were asked if we didn’t mind doing a group interview instead.
Interview questions [1]
Question 1
What’s another word you think of when you hear the word “change “?
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.