I applied online. I interviewed at TTEC (Owensville, IN) in Jul 2020
Interview
My interview was at 2:30 pm via zoom there was about 50 plus people in the call. The lady who showed the slideshow for the job was really nice and accommodating she explained it very well. The interview was basically a job introduction it's pretty easy.
Interview questions [1]
Question 1
There lady who conducted the interview did all the talking in the meeting. Basically if you have any questions after the presentation she's gonna answer it.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.