I applied online. The process took 2 days. I interviewed at TTEC (Montreal, QC) in Dec 2020
Interview
Just a few general questions. It was on zoom, there was another person interviewed. Nothing unexpected, but of course not being seen is actually advantageous, they don't see you, and you don't see them. A bit like being on the Voice. Oh yes they ask you to donload some kind of wierd program to test your PC. I just bought a laptop with 16Gigs of RAM and it said still it was not good enough, weird. Never had a company ask me to do that before,
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest