I applied online. I interviewed at TTEC (Pasay, Pasay) in Oct 2020
Interview
It's fine and I passed all 3 interview rounds. They asked me to wait for the offer sent to the email But I didnt get the offer and asked me to wait yet no job offer sent to my email. To ttec recruitment team if there's no available slots to accommodate new candidates then I suggest to stop posting job vacancies and stop doing interviews. Be fair with the applicants and dont make them wait for nothing.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.