Initial interview was through a zoom call, I was with 2 other people but after a while it was a 1 on 1 interview. The questions were easy, they skipped the classic "tell me about yourself" intro and just straight away asked for your basic information. After that, they asked behavioral questions and just let you answer with no follow-up questions. Didn't get an offer right away since they told us the next training would be months from now and they would contact us when the training starts.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.