I applied online. I interviewed at TTEC (Clark) in Jun 2021
Interview
It was average with them making sure that you are going to stay in the company in the long run the average questions of what why did you choose this company expected salary. I was told that i should wait for an email regarding the schedule for the final interview
Interview questions [1]
Question 1
Previous experience idea on bpo idea on the position you're applying for
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.