I applied online. The process took 1 week. I interviewed at TTEC (Salisbury, NC)
Interview
Took place over the phone - first I was contacted by a coordinator I believe and they simply verified the information I'd put on my resume and application. Then I was contacted by a hiring manager and they just asked a few questions about my experience and I was offered the job right after.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.