I applied online. I interviewed at TTEC (San Jose, Province of Batangas) in Jul 2021
Interview
First you will schedule for the initial interview then on the day of the interview you will receive a text for the zoom id and password. On the same day you will know if you pass the initial interview then they will schedule you for the final interview.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
