I applied through an employee referral. I interviewed at TTEC (Mangalore) in Feb 2017
Interview
Ingredients was average in nature. Interview was kept in a star hotel. Voice processes had direct Interview. Chat processes had aptitude test. First round everyone had essay to write. They check English grammar on that. That is a qualifying round
Interview questions [1]
Question 1
Describe yourself
Expected salary
Family background
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.