I applied online. The process took 2 days. I interviewed at TTEC (Ciudad de Mexico) in Sep 2020
Interview
La entrevista cosistio en 2 fases.
La primera fue una llamada en la que te entrevistan en ingles y te preguntan sobre cuales crees que son tus mejores habilidades, tus planes a futuro, por que quieres trabajar ahi, etc mas que nada para ver que tal te desenvuelves en idioma.
La 2da fue un roleplay donde con un video te dan informacion sobre una empresa ficticia para que la trabajaras y los servicios que provees y después haces la simulación donde alguien te habla y pretende ser un cliente y le debes ayudar. No es muy difícil pero el problema es que el video es muy rápido y da mucha informacion
Interview questions [1]
Question 1
¿Cuáles son tus mejores habilidades?
¿Tus planes a futuro?
¿Por que quieres trabajar ahi?
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
I applied through a recruiter. I interviewed at TTEC in May 2026
Interview
It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.