I applied through an employee referral. I interviewed at TTEC (Guba, Cebu City) in Jan 2021
Interview
Sign in to the link then Initial interview next is the Assessment composed of 5 parts (logic, grammar, comprehension, listening, picture story, psychological test) and lastly Final interview with the operations manager
Interview questions [1]
Question 1
Tell me about yourself
Expectations from the company
What is a call center
Thank you for letting us know your experience with us! We make sure that you undergo the significant & flexible hiring procedure as possible. We wish you all the best and more learning experiences throughout your career at TTEC!
Other Customer Service Representative (CSR) Interview Reviews for TTEC
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I applied through a recruiter. I interviewed at TTEC in May 2026
Interview
It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.
