I applied in-person. The process took 2 days. I interviewed at TTEC (Bacolod City) in Sep 2019
Interview
It was fast paced but I had to wait for a while since it was a line up batch of interviewees on that day. The first interview was one on one. While on the second one we were practicing how well you understand the instructions when taking calls with a fellow interviewee. After that we were informed to wait for the results of our application and after that we were provided of a list of requirements need for pre employment.
Interview questions [1]
Question 1
What is your educational backround as a fresh graduate? How would you describe your fluency in english? From the scale of one to ten how did you do in this interview?
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
I applied through a recruiter. I interviewed at TTEC in May 2026
Interview
It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.