Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: TTEC reviews | TTEC jobs | TTEC salaries | TTEC benefits
      TTEC interviewsTTEC Bilingual Customer Service Representative interviewsTTEC interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Bilingual Customer Service Representative Interview

      May 11, 2023
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at TTEC

      Interview

      I applied online for the bilingual customer service rep position. It was an easy interview. Interviewer was very kind, helpful, and you can ask questions that you might have. Thanks.

      Interview questions [1]

      Question 1

      Why do you want to work here? How did you hear about us? Tell me about your last 2 jobs.
      Answer question

      Other Bilingual Customer Service Representative Interview Reviews for TTEC

      Bilingual Customer Service Representative Interview

      Mar 9, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at TTEC in Feb 2026

      Interview

      Position required an online customer service skills test, a personality test, a logic/reasoning test, and a college-level Spanish language test. Despite all that, you still have to interact with an AI/automated "recruiter." The assessments took longer than promised, too.

      Interview questions [3]

      Question 1

      Rank these customer service responses from worst to best
      Answer question

      Question 2

      Which of these images are not like the rest?
      Answer question

      Question 3

      What is the purpose of this Spanish-language passage?
      Answer question

      Bilingual Customer Service Representative Interview

      Jul 1, 2025
      Anonymous Interview Candidate
      McAllen, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at TTEC (McAllen, TX) in Jun 2025

      Interview

      Online application, assessments, interview and takes a month to get a decision. Overall not that great of a process could have been more open with their communication. Get emails but no real updates.

      Interview questions [1]

      Question 1

      How have you dealt with a difficult customer.
      Answer question

      billingual customer service representative Interview

      Jun 19, 2024
      Anonymous employee
      Aguascalientes, Aguascalientes
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at TTEC (Aguascalientes, Aguascalientes) in Jun 2024

      Interview

      Se realizo una entrevista inicial donde se filtro por el nivel de ingles, después se realizo una entrevista personal y un examen para calificar aptitudes, ingles y personalidad. Al final te llaman de nuevo para checar los resultados y ver si eres buen candidato

      Interview questions [1]

      Question 1

      Preguntan cosas básicas de tu experiencia laboral y tu nivel de ingles
      Answer question

      TTEC interviews FAQs

      • Bilingual Customer Service Representative applicants have rated the interview process at TTEC with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Bilingual Customer Service Representative roles take an average of 11 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
      • Common stages of the interview process at TTEC as a Bilingual Customer Service Representative according to 7 Glassdoor interviews include:

        Skills test:  19%

        Group panel interview:  14%

        Phone interview:  14%

        Presentation:  14%

        IQ intelligence test:  10%

        Drug test:  10%

        Background check:  5%

        Other:  5%

        Personality test:  5%

        One on one interview:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(2408) ;
        2. Customer Service Representative (CSR)(818) ;
        3. Team Leader(165) ;
        4. Licensed Insurance Agent(160) ;
        5. Team Lead(152) ;
        6. Insurance Agent(127) ;
        7. Customer Service Agent(122) ;
        8. Customer Service(114) ;
        9. Sales Representative(100) ;
        10. Technical Support Representative(97) ;
        11. Fraud Analyst(87) ;
        12. Customer Service Representative (CSR) II(84) ;
        13. Customer Service (CSR)(78) ;
        14. Inside Sales Representative(78) ;
        15. Talent Acquisition Specialist(78) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at TTEC

      11 jobs in United States
      Cambodian-English Bilingual Healthcare Customer Service Representative - Remote in California
      California
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Farsi-English Bilingual Healthcare Customer Service Representative - Remote in California
      California
      ·
      $22 - $22 /hr
      (Employer provided)
      View job
      Armenian-English Bilingual Healthcare Customer Service Representative - Remote in California
      California
      ·
      $22 - $22 /hr
      (Employer provided)
      View job
      Lao-English Bilingual Customer Service Representative - Remote in California
      California
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Cantonese-English Bilingual Healthcare Customer Service Representative - Remote in California
      California
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      View all Bilingual Customer Service Representative Jobs