I applied online. I interviewed at TTEC (New York, NY) in Oct 2023
Interview
Interview process is very fair and easy . I feel as I got the job but it’s been 4 weeks and I haven’t heard anything back . It sucks cuz I really wanted to work for ttec . I do see that they are unorganized I’ve never waited this long to hear back from a job .im still waiting for an offer . It’s been 1 month .
Other Customer Service Representative Interview Reviews for TTEC
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
I applied through a recruiter. I interviewed at TTEC in May 2026
Interview
It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.