Customer Support applicants have rated the interview process at TTEC with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 14 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a Customer Support according to 4 Glassdoor interviews include:
Phone interview: 29%
Skills test: 14%
Drug test: 14%
Personality test: 14%
Group panel interview: 14%
Background check: 14%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at TTEC (Ahmedabad) in Feb 2024
Interview
Test followed by HR round. The assessment was approximately of 60 minutes consisting of English Grammar, problem solving etc
If the Test is cleared you will be asked to schedule for the next round.
Interview questions [3]
Question 1
Introduce yourself (with way more emphasis on family background!!)
I applied online. The process took 2 weeks. I interviewed at TTEC (Gastonia, NC) in Nov 2022
Interview
Interview was less than 30 mins, very friendly, didn't describe job title in detail and was left a little confused and when started work it wasn't what they described. Worked for started up company and they were all n over the place.
First a phone interview then a in person one. Not too difficult. It’s likely only a phone interview now due to FCR shifting to work from home. My interview was a few years ago so take this review with a grain of salt.