Chat Customer Service Representative applicants have rated the interview process at TTEC with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Chat Customer Service Representative roles take an average of 7 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a Chat Customer Service Representative according to 4 Glassdoor interviews include:
Phone interview: 21%
Background check: 14%
One on one interview: 14%
Skills test: 14%
Presentation: 14%
IQ intelligence test: 7%
Drug test: 7%
Personality test: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at TTEC (San Fernando, Pampanga) in Oct 2024
Interview
The interview process was good and smooth. The interviewer(s) were professional and made me feel comfortable throughout the conversation. The questions were relevant to the role, and gave me a chance to explain my qualifications and experiences clearly.
I applied online. I interviewed at TTEC (Hyderābād) in Nov 2025
Interview
Self intro, companies growth,Do you relocate for this job , Family background
How will you accept your rejection,How did u know about ttec ,Why did you choosen this field what are the strengths and weaknesses do you acquired,Do you comfortable with this work
I applied online. The process took 2 days. I interviewed at TTEC (San Fernando, Pampanga) in Jul 2024
Interview
It was quick and simple, involving only basic questions. The process was straightforward, and now you just need to wait for the next steps, which will be sent to you via email.