I applied through a recruiter. The process took 5 days. I interviewed at TTEC (Morgantown, WV) in May 2014
Interview
After completion of my application I received a phone call from a recruiter who then set me up for an interview and an appointment for drug testing. At the interview I was asked a minimum amount of questions relating to the job position (customer service, problem solving) and at the end of the interview, I was told that I am hired and immediately began the new hire requirements.
Interview questions [1]
Question 1
Name one situation at work or school where ibwas faced with a problem that I overcame and how did I overcome it.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
I applied through a recruiter. I interviewed at TTEC in May 2026
Interview
It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.