Customer Service Representative applicants have rated the interview process at Target with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 66% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 10 days to get hired, when considering 131 user submitted interviews for this role. To compare, the hiring process at Target overall takes an average of 14 days.
Common stages of the interview process at Target as a Customer Service Representative according to 131 Glassdoor interviews include:
One on one interview: 26%
Phone interview: 16%
Background check: 12%
Skills test: 11%
Drug test: 11%
Personality test: 8%
Group panel interview: 5%
Presentation: 5%
IQ intelligence test: 4%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Target (Malvern, PA) in Apr 2022
Interview
I applied online first with my application. I then received a call shortly after the application, and that was for a phone interview. Asking basic questions about previous jobs and customer service skills. I then was asked to come in for an interview person interview. Met the team members and managers as well. Was asked basic questions about working with a team and how I handled any problems that may occur in a situation where I need to work with my team to sort out the problem.
Interview questions [1]
Question 1
How I handled working with a team of people and not just myself.
Interview process is so smooth. It was easy, benefits are good. 3 rounds of interviews, 1st round with recruiter. Customer service skills, Teamwork and communication, Handling difficult customers, Time management and multitasking
Interview process is simple, like the typical average interview except, it’s a video interview. If they like you from there its cake. Just be yourself, and def keep your availability open, they practically want you available whenever.
Quick response to application , could totally be related to holiday season. Phone interview was basic just asking about resume. In person was very personable, but also easy. If you watch a video on hire to interview you can pass
Interview questions [1]
Question 1
Tell me about a time you had an angry customer. How did you diffuse the situation?