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      TaskUs

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      Related searches: TaskUs reviews | TaskUs jobs | TaskUs salaries | TaskUs benefits
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      Customer Service Advisor Interview

      Apr 22, 2020
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience

      Application

      I applied online. The process took 3 weeks. I interviewed at TaskUs (San Antonio, TX) in Mar 2020

      Interview

      My interview process went Very smooth and lots of communication ! Also very positive and allowed me to ask many questions and gave me an amazing description what the job I applied for would be about . I loved every second of learning about task us ! And Excited to learn more!!

      Interview questions [1]

      Question 1

      What does customer service mean to me ?
      1 Answer

      Other Customer Service Advisor Interview Reviews for TaskUs

      Customer Service Advisor Interview

      Apr 15, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at TaskUs

      Interview

      N/A. I was invited to interview after an assessment. I got a 24hr reminder 1hr reminder and then 5 minutes before the interview I was emailed that the interview was canceled. I was in the video call 5 minutes early so I did not receive this email so I waited for 10 minutes. This feels quite unprofessional as accommodations were made on my end to have this interview.
      1

      Customer Service Advisor Interview

      Nov 27, 2020
      Anonymous employee
      New Braunfels, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at TaskUs (New Braunfels, TX) in Nov 2020

      Interview

      Interview and onboarding process was very organized and easy. They truly make you feel like their employees are their most important asset. With their current consistent growth, I feel like my hard work will be appreciated and rewarded with potential growth opportunities

      Interview questions [1]

      Question 1

      Describe a previous customer complaint I received and how I handled it?
      1 Answer
      13

      Customer Service Advisor Interview

      Dec 6, 2020
      Anonymous employee
      New Braunfels, TX
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at TaskUs (New Braunfels, TX) in Nov 2020

      Interview

      The interview process was great. After completing the assessment which was fairly challenging, I had a wonderful video interview which I felt comfortable, heard and it peaked my interest even more in the position and company. I was told I would hear back from them in a couple of days, which I did and from there an offer was made and the on boarding experience was seamless. Overall I was challenged, pleased with the interview and the process of filling out paperwork was a breeze!

      Interview questions [1]

      Question 1

      What my experience was in Customer Service and how I would handle different scenarios. Scenarios were provided.
      Answer question

      TaskUs interviews FAQs

      • Customer Service Advisor applicants have rated the interview process at TaskUs with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 90% positive. To compare, the company-average is 81.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Advisor roles take an average of 10 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at TaskUs overall takes an average of 14 days.
      • Common stages of the interview process at TaskUs as a Customer Service Advisor according to 10 Glassdoor interviews include:

        Phone interview:  29%

        Presentation:  26%

        Drug test:  19%

        One on one interview:  13%

        IQ intelligence test:  10%

        Personality test:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(1387) ;
        2. Content Moderator(1209) ;
        3. Customer Service Teammate(862) ;
        4. Teammates(795) ;
        5. Team Leader(701) ;
        6. Team Mate(685) ;
        7. Customer Service Representative (CSR)(572) ;
        8. Quality Analyst(230) ;
        9. Learning Experience Leader(177) ;
        10. Teamate(163) ;
        11. Operations Manager(160) ;
        12. Customer Service Agent(143) ;
        13. Team Lead(143) ;
        14. Team Member(130) ;
        15. Customer Service(127) .


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    • Jobs at TaskUs

      25 jobs in United States
      Sales Representative
      New Braunfels, TX
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Sales Representative - French Bilingual
      New Braunfels, TX
      ·
      $25 - $25 /hr
      (Employer provided)
      View job
      Autonomous Vehicle Support Specialist
      New Braunfels, TX
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Remote Certified Professional Coder
      Texas
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Sales Representative
      New Braunfels, TX
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      View all Customer Service Advisor Jobs