Tech Mahindra Customer Service Associate interview questions
based on 38 ratings - Updated Feb 18, 2025
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
48%
Applied online
Applied online
15%
Campus Recruiting
Campus Recruiting
9%
Other
Other
9%
Employee Referral
Employee Referral
9%
In Person
In Person
6%
Staffing Agency
Staffing Agency
3%
Recruiter
Recruiter
Interview search
38 interviews
Viewing 21 - 25 of 38 Interviews
Tech Mahindra interviews FAQs
Customer Service Associate applicants have rated the interview process at Tech Mahindra with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Tech Mahindra overall takes an average of 15 days.
Common stages of the interview process at Tech Mahindra as a Customer Service Associate according to 2 Glassdoor interviews include:
One on one interview: 50%
Skills test: 25%
Background check: 25%
Here are the most commonly searched roles for interview reports -
There was three round in the entire recruitment process
1. Call from HR Associate
2. Call from HR Manager
3. Direct interview from the company for whom the recruitment is being done
Interview questions [1]
Question 1
1. Tell me about yourself
2. Any previous experience in this field
3. Reason for shifting to CSA
4. Conceptual question regarding the project
I applied through other source. I interviewed at Tech Mahindra (Noida) in Feb 2021
Interview
The interview was a long process although it was an average interview. There were 3 rounds of interview . The questions were mostly situation based apart from the basic introductory session. Anyone having english speaking proficiency and basic IQ can crack this interview
I applied through an employee referral. I interviewed at Tech Mahindra (Hinjewadi) in Jan 2018
Interview
I applied for the post of customer service associate at Tech Mahindra ( Hinjewadi). There were only 2 rounds of interview, Hr round and operations round. In He round questions asked were tell me about yourself and why did you left your last job. In ops round, questions asked were what is BPO, what are your strengths and weakness, hobbies.
Interview questions [1]
Question 1
Questions asked were like,Tell me about yourself . What are your strengths and weakness. What are your hobbies? What is BPO.