I applied in-person. I interviewed at Tech Mahindra (Hyderābād) in Apr 2017
Interview
1.introduction and JAM
2.mock call
3.versant
4.operation manager (all basics questions)
it was very cool interview rounds and for freshers you can crack it very easily only one thing is communication skills it should be good that's it
Interview questions [1]
Question 1
all normal questions how to handle customers and communication skills should be good
- Personal introduction
- JAM (Just A Minute) session on a given topic
- Waited approximately 2 hours for the next round
- Focused on role-specific questions and suitability for the process
- Evaluated communication and adaptability
-HR confirmed selection by the end of the day and Joining date provided.
Interview questions [1]
Question 1
Communication skills and adaptability were the most important things
Quick and easy, couple of questions of my experience and what would I do type of scenario, two interviews one with HR and one with TL. All is good so far
Interview questions [1]
Question 1
What would you do if a customer yells at you that this is the third time he is calling
I applied in-person. The process took 1 day. I interviewed at Tech Mahindra (Chennai)
Interview
It has 3 rounds
1.technical face to face interview(Outlook,wifi issue,vpn setup)
2.manager round(questions from resume)
3.group discussion
Over all process done within a day and it is a easy process.
Technical Support Associate applicants have rated the interview process at Tech Mahindra with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Tech Mahindra as a Technical Support Associate according to 1 Glassdoor interviews include:
Group panel interview: 33%
Phone interview: 33%
Skills test: 33%
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