I applied through an employee referral. The process took 3 weeks. I interviewed at Tekmetric in Nov 2025
Interview
It was great! There were 3 rounds of interviews and each went well. The team is very easy to talk to and I appreciated the thoughtful questions. Overall, it was a smooth and fairly quick process.
Interview questions [1]
Question 1
Something like "how do you take feedback from your manager?"
I applied online. The process took 2 weeks. I interviewed at Tekmetric in Nov 2025
Interview
Initial interview with recruiter followed by 2 interviews with future team management. Process went quickly, with clear lines of communication during the entire process. Pretty standard experience overall from similar roles in the past 5 years
Interview questions [1]
Question 1
What were my experiences onboarding customers in automotive, knowing they are often pulled in several directions being primarily owner/operators?
I applied through an employee referral. The process took 4 weeks. I interviewed at Tekmetric (Atlanta, GA) in Apr 2025
Interview
The interview process was three steps. My first interview was with the recruiter, second interview with a department manager, and third interview with two department managers and a sales manager. The third interview also consisted of a fun role play/ presentation where the sales manager played a customer that was being onboarded. Shortly after my third interview, I was presented an offer.
Interview questions [1]
Question 1
How would you handle a customer that’s being onboarded that’s feeling frustrated?
Customer Onboarding Manager applicants have rated the interview process at Tekmetric with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 45.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Onboarding Manager roles take an average of 18 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Tekmetric overall takes an average of 22 days.
Common stages of the interview process at Tekmetric as a Customer Onboarding Manager according to 2 Glassdoor interviews include:
One on one interview: 18%
Presentation: 18%
Group panel interview: 18%
Background check: 18%
Skills test: 18%
Phone interview: 9%
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