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      Tesla

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      Customer Experience Manager Interview

      Oct 19, 2020
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Tesla

      Interview

      Applied online for a CES position. After the interview, I was asked to interview for a CEM position, which is an Assistant Store Manager position. From start to finish, it took over two months because they are picky about who they hire - actual words. The first interview was a standard real person to person interview. She asked about my background. The second was with two people on zoom with masks, so I don't know what the facial cues were as you will have with a face to face interview. After that interview, it took weeks and weeks of my follow up to get any answers. In the end, I wasn't offered the position because I didn't answer the Situational question correctly. I did appreciate the feedback from the hiring recruiter, with all the companies I interviewed with, this was the 2nd company to do that and it is appreciated.

      Interview questions [1]

      Question 1

      The hardest one to showcase your inner most fears: Tell me about a time you worked on a project and failed?
      Answer question
      8

      Other Customer Experience Manager Interview Reviews for Tesla

      Customer Experience Manager Interview

      Mar 5, 2024
      Anonymous Interview Candidate
      Merritt Island, FL
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Tesla (Merritt Island, FL) in Mar 2024

      Interview

      applied online. followed-up by with a recruiter with my resume. received an email inviting me to a phone screening w/ a different recruiter. she called and described the position and then asked 4 questions. seemed like she was reading from a paper. everything she was going to say and ask was prepared. I preped for 2 days for this call, but she asked the ambiguity question a little differently than i expected and it threw me off. This is also a people leader position and I don't have experience as a people leader. Even after telling her that she asked the questions as if I'd been a manager. That threw me off as well. Tell me about your experience and why you would be good for this position? Why Tesla? Tell me about a time when you had to lead a team thru a change with ambiguity. (something like that) Tell me about a time you had to coach/council a team member that was underperforming.

      Interview questions [4]

      Question 1

      Tell me about your experience and why you would be good for this position?
      Answer question

      Question 2

      Why Tesla? (this is asked in every interview)
      Answer question

      Question 3

      Tell me about a time when you had to lead a team thru a change with ambiguity. (something like that)
      Answer question

      Question 4

      Tell me about a time you had to coach/council a team member that was underperforming.
      Answer question
      1

      Customer Experience Manager Interview

      Apr 28, 2023
      Anonymous Interview Candidate
      Lyndhurst, OH
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Tesla (Lyndhurst, OH) in Apr 2023

      Interview

      Super quick interview with a recruiter, who said that I would be going onto next step. Completely ghosted me and didn't reply to two follow up emails . Not a good candidate experience at all

      Interview questions [1]

      Question 1

      Why do you want to work for Tesla?
      Answer question

      Customer Experience Manager Interview

      Nov 2, 2021
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Tesla

      Interview

      Completed a phone interview with the recruiter. Answered several questions. Went over expectations and requirements. Recruiter was very personable and made the interview process feel very relaxed. I would interview again if another position became available in my area.

      Interview questions [1]

      Question 1

      How do you develop your team?
      1 Answer
      2

      Tesla interviews FAQs

      • Customer Experience Manager applicants have rated the interview process at Tesla with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 55% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Experience Manager roles take an average of 64 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Tesla overall takes an average of 33 days.
      • Common stages of the interview process at Tesla as a Customer Experience Manager according to 6 Glassdoor interviews include:

        Phone interview:  33%

        Group panel interview:  17%

        One on one interview:  17%

        Presentation:  8%

        Background check:  8%

        Personality test:  8%

        Skills test:  8%

      • Here are the most commonly searched roles for interview reports -

        1. Production Associate(735) ;
        2. Software Engineer(391) ;
        3. Intern(384) ;
        4. Sales Advisor(245) ;
        5. Advisor(243) ;
        6. Engineer(185) ;
        7. Material Handler(175) ;
        8. Product Specialist(165) ;
        9. Data Annotation Specialist(155) ;
        10. Technician(147) ;
        11. Internship(124) ;
        12. Mechanical Engineer(122) ;
        13. Project Manager(122) ;
        14. Manufacturing Engineer(116) ;
        15. Mechanical Design Engineer(113) .


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