I applied online. The process took 4 weeks. I interviewed at Test (Franklin, TN)
Interview
Customer Service process with alot of test about customer and hơ you solve the problem in work. A lot of time to finish. Very hard to complete this test. Don't allow to bring anything
great,,,,it was well coordinated and conducted, the interviewer was professional and made the other party comfortable. spoke in a decent tone and used simple words which was easy to understand for the candidate
Customer Service applicants have rated the interview process at Test with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 67.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 30 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Test overall takes an average of 17 days.
Common stages of the interview process at Test as a Customer Service according to 2 Glassdoor interviews include:
Personality test: 25%
Background check: 13%
Phone interview: 13%
Drug test: 13%
Presentation: 13%
One on one interview: 13%
Skills test: 13%
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