Very nice interviewers. It was 2 stages, each 30 minute conversations about my experience. Got good insight into their culture. Seems really great. Asked about the tools I use and the type of software and hardware I am familiar with.
Technical Support applicants have rated the interview process at Texthelp with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
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