The Coca-Cola Company Customer Service Representative interview questions

two interviews and task based simulation. General question about you and experience . education questions background check and scenario based questions. 2nd interview with HR asked difficult situations faced. Job remote taking customer service issue on phone

Average questions asked. Manager counter the answer given, not satisfied with any answer. Most of the time, manager bad mouth previous/resign employee which did not reflect a good leadership. Hv sign of micromanage, prefer someone who ready at 24hours, can do 2-3 other role as well.