I applied online. The process took 1 day. I interviewed at The Collier Companies (Gainesville, FL) in Sep 2012
Interview
Fairly relaxed. You fill out and submit an online application, then once you get a call, you will be scheduled to speak with a Community Manager or Assistant Community Manager. If you get an offer, there is a mandatory background check and drug screening; once the results are confirmed you begin training at the Regional office.
Interview questions [1]
Question 1
Tell me about a time when you were faced with a challenge, and how you overcame it.
I applied online. The process took 3 days. I interviewed at The Collier Companies
Interview
I had my interview with the Leasing Manager at the time. Usually the Community manager and rental manager are at the interviews but for some reason the day I went only the Leasing manger was able to interview me. He was very easy to talk to and friendly.
Interview questions [1]
Question 1
How did you learn about the opening/company?
Since it is a sales position, he picked random items in his office to "sell" to him such as a stapler and a calculator.
I applied online. The process took 2 days. I interviewed at The Collier Companies (Gainesville, FL) in Jan 2014
Interview
Assistant manager called me and scheduled an interview. I came into the office and had a 2-on-1 interview with the Community Manager and the Assistant Manager. They asked me random questions (not behavioral or structured) and hinted that I had the job during the interview. They called me the next day to offer the job.
I applied through an employee referral. The process took 3 days. I interviewed at The Collier Companies (Gainesville, FL) in Jan 2014
Interview
Meet with the property manager, they ask about your schedule. Then you are sent to headquarters to complete the employee package with videos, paperwork, picture taken, and you can start after you have done all of that
Customer Service Specialist applicants have rated the interview process at The Collier Companies with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 78.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Specialist roles take an average of 2 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at The Collier Companies overall takes an average of 11 days.
Common stages of the interview process at The Collier Companies as a Customer Service Specialist according to 5 Glassdoor interviews include:
Drug test: 36%
One on one interview: 27%
Background check: 18%
Phone interview: 9%
Group panel interview: 9%
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