Claims Adjuster applicants have rated the interview process at The Hanover Insurance Group with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 71% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Adjuster roles take an average of 16 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at The Hanover Insurance Group overall takes an average of 28 days.
Common stages of the interview process at The Hanover Insurance Group as a Claims Adjuster according to 9 Glassdoor interviews include:
Phone interview: 25%
Background check: 20%
Group panel interview: 15%
One on one interview: 15%
Drug test: 10%
Other: 5%
Personality test: 5%
Skills test: 5%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at The Hanover Insurance Group
Interview
They had trick questions right from the start. They assumed things about me when I did not say that at all. They were not clear and hard to get in touch with.
I applied online. The process took 4 weeks. I interviewed at The Hanover Insurance Group (Worcester, MA)
Interview
Interview with 2-3 person panel. Conversational interview looking to learn about you and your skillset. Focus was on skills versus technical. Screening process prior to interview. Contact timely following interview.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer and how you overcame to deliver excellent customer service.
I applied through a recruiter. I interviewed at The Hanover Insurance Group in Jun 2024
Interview
Interview through recruiter. I why there’s so much turnover. Interview process is tedious and management acted as if they weren’t interested. I wouldn’t recommend wasting my time. Three interviews and no response from recruiters or management then they contacted me a month later to start the process over again
I applied online. I interviewed at The Hanover Insurance Group (Syracuse, NY)
Interview
Applied online-Interview was the usual standard behavioral questions. Interviewed with 2 managers, interview was pleasant and time seemed to pass quickly. Received an offer about a week after the interview.
Interview questions [1]
Question 1
What did you do when you missed a deadline? What would you do if you disagreed with your manager about a process?